Frequently Asked Questions
How soon will my order ship?
Most items will ship within 3-4 business days. All prints are made-to-order. I print 8”x10” and 11”x14” prints myself, but order larger ones from a local printer. Please allow up to seven business days for large prints to ship.
What are your shipping policies?
Domestic: I typically ship prints via USPS 1st class mail or priority. I typically ship paintings via UPS Ground. Please let me know if you need expedited shipping and I will be happy to provide a quote. “Regular” shipping is $5 or, depending on the item, might be included in the price. Please note: Paintings that are larger than 3’x5’ or 4’x4’ will require crating and freighting, which is an additional charge.
International: Prints ship via USPS first class mail for $25. Please be advised that your country may charge an import or VAT tax. I am happy to estimate shipping charges for paintings.
I pack all my shipments with care and cannot be responsible for damage caused in transit.
Do you offer returns or exchanges?
I do not offer returns or exchanges. However, I want all my customers to be thrilled with their purchases, so please don’t hesitate to let me know if something isn’t right.
What kind of paint do you use?
Acrylic. You can learn all about my favorite supplies here.
Do you teach painting classes?
I do! I have five online painting classes available. They are videos, so you can buy them at any time and watch them at any time. You can learn more here.
Do you take commissions?
I am currently taking select corporate commissions. I have more information on this page.
Can I use your photos and paintings as inspiration for my own paintings?
Thank you for asking. Please do not. This is copyrighted intellectual property.
If I buy a piece of art, who owns the copyright?
I, Catherine Freshley, retain the copyright. You may not reproduce, copy, and/or distribute in any way without my express, written permission. This is a United States copyright law.